Terms and Conditions

Legal agreement: The terms and conditions and information below (Terms) apply to your use of this website. In using this website, you agree to be bound by these terms and conditions (including any other agreements or policies that are expressly incorporated below). By accessing, browsing, or using this website, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree to these Terms, do not use this website.

Variations: We reserve the right to amend these terms and conditions from time to time. Amendments will be effective immediately upon notification on this web site. Your continued use of the web site following such notification will represent an agreement by you to be bound by the terms and conditions as amended.

Trading relationship: If you have a credit account with O'Brien, that credit account is governed by a separate agreement between you and O'Brien. However, those terms also apply to and are expressly incorporated into your use of this website.

Look-up service: O’Brien Pro offers a “look-up service” through the online O’Brien Pro portal which allows you to enter vehicle VIN or registration details to identify glass products. You acknowledge and agree that this is only a “look-up-service” and whilst we have no reason to believe that the information is not accurate, O’Brien does not warrant or guarantee the accuracy, adequacy or completeness of the information obtained via the O’Brien Pro portal, or that it is update to date.

Disclaimer:  This disclaimer does not attempt or purport to exclude liability arising under statute if, and to the extent, such liability cannot be lawfully excluded. We do not accept responsibility for any loss or damage, however caused (including through negligence), which you may directly or indirectly suffer in connection with your use of this web site or any linked web site, nor do we accept any responsibility for any such loss arising out of your use of or reliance on information contained on or accessed through this web site.

General: We accept no liability for any failure to comply with these Terms where such failure is due to circumstance beyond our reasonable control. If we waive any rights available to us under these Terms on one occasion, this does not mean that those rights will automatically be waived on any other occasion. If any of these Terms are held to be invalid, unenforceable or illegal for any reason, the remaining Terms shall nevertheless continue in full force.

Specific Warnings: You must ensure that your access to this web site is not illegal or prohibited by laws which apply to you. You must take your own precautions to ensure that the process which you employ for accessing this web site does not expose you to the risk of viruses, malicious computer code or other forms of interference which may damage your own computer system. For the removal of doubt, we do not accept responsibility for any interference or damage to your own computer system which arises in connection with your use of this web site or any linked web site.

Whilst we have no reason to believe that any information contained on this web site is inaccurate, we do not warrant the accuracy, adequacy or completeness of such information, nor do we undertake to keep this web site updated. We do not accept responsibility for loss suffered as a result of reliance by you upon the accuracy or currency of information contained on this web site.

You acknowledge that despite all reasonable precautions on our part, there is a risk of unauthorised access to or alteration of your transmissions or data or of information contained on your computer system or on this web site. We do not accept responsibility or liability of any nature for any such losses which you may sustain as a result of such activity.

Call Recordings: As part of our quality control procedures we may record incoming and outgoing calls at our telephone control centre. This is to ensure that we meet – and are able to check that we have met – your precise requirements.

Intellectual property: All intellectual property rights in respect of the content of this site including but not limited to copyright and trademarks are reserved and, other than as strictly and necessarily required in order to access this site as a customer or prospective customer of O'Brien Glass Industries Limited. No permission is given to reproduce or use any trademark or other intellectual property without the prior written consent of the owner of the intellectual property. It is not permitted to create a link to this website without our prior written consent.

Copyright: Copyright in this web site (including text, graphics, logos, icons, sound recordings and software) is owned or licensed by us. Other than for the purposes of, and subject to the conditions prescribed under, the Copyright Act 1968 (Cth) and similar legislation which applies in your location, and except as expressly authorised by these terms and conditions, you may not in any form or by any means:

  • adapt, reproduce, store, distribute, print, display, perform, publish or create derivative works from any part of this web site; or
  • commercialise any information, products or services obtained from any part of this web site;

without our written permission.

Trademarks: This web site includes registered trademarks owned by us (or our licensors) and trademarks that are the subject of applications for registration by us (or our licensors) including, but not limited to O'Brien® and Belron®. You must not use any of our trademarks or the name O'Brien Glass Industries Limited:

  • in or as the whole or part of your own trademarks or business name or company name;
  • in connection with activities, products or services which are not ours;
  • in a manner which may be confusing, misleading or deceptive;
  • in a manner that disparages us or our information, products or services (including this web site).

You must not authorise or assist any person to do any of the acts specified above.

O'BRIEN®, O'BRIEN® and Device are registered trademarks of O'Brien Glass Industries Limited.

Linked web sites: This web site may contain links to other web sites (linked web sites). Those links are provided for convenience only and may not remain current or be maintained. We are not responsible for the content or privacy practices associated with linked web sites.

Our links with linked web sites should not be construed as an endorsement, approval or recommendation by us of the owners or operators of those linked web sites, or of any information, graphics, materials, products or services referred to or contained on those linked web sites, unless and to the extent stipulated to the contrary.

Viruses: You are responsible to protect your computer from malicious or destructive content and programs such as viruses, worms and Trojans, and to protect your information as you deem appropriate.

Password security: If you are allocated a password to access any part of this website, you are responsible to prevent the password being disclosed or the use of your account by any third party.

Privacy: You acknowledge that we collect, use and disclose personal information in accordance with our privacy policy which can be viewed here. You consent to us collecting, using and disclosing personal information in accordance with our privacy policy.

Governing Law: These Terms are governed by the laws in force in New South Wales. You agree to submit to the exclusive jurisdiction of the courts of that jurisdiction.

Termination of Access: We may, at our discretion, deactivate or terminate your access to this this web site without notice. Our disclaimer will nevertheless survive any such termination. We may also request you to complete a new credit account application form to update your details or add/change guarantor(s). If your account has been deactivated, we may request that you sign a new account application form before reopening your account.

Terminology: In these Terms, the expressions "we", "us" and "our" are a reference to O'Brien Glass Industries Limited and its associated entities.